WBshop - Worst Customer Service.
Seriously, if you order from here, you better pray that nothing goes wrong with your order, or else you will be stuck dealing with the system forever.
So, what happened?
I ordered a huge order from them.
When I say huge, I mean the total came out to be $575 dollars worth of stuff huge. As you can probably assume, after making such an expensive order, I tracked my package furiously. I could not wait for my stuff to come. For some reason, it said that my package had gone to PA, while it was coming to VA from OH.
I thought, maybe UPS is just taking a detour. It stayed that way for about 3 days, so I thought the tracking was incorrect. Mind you, this was all 04-27-2013. Alright, so day my package is supposed to arrive, nothing.
I e-mailed WB. They said that I have to make a claim with UPS to put a tracer on my item. Sure, why not. I did so.
5 days later, someone from UPS calls stating that they can not put a tracer on my item unless the sender asks them to. Alright. Getting a bit aggrevated, but nothing I can't handle. E-mailed Warner brother.
Had to wait a week for a reply, and the reply said that they would talk to their surperviser about putting on a tracer. 2 weeks later, a call from UPS stating that they just got the request for a tracer earlier that day and was making sure I still hadn't received my package. They said the investigation would conclude that week. E-mailed Warner brothers.
No reply. It's been a month and a half since the post had lost my $575 item. No reply from ANYONE at Warner Brothers. I am here patiently fuming until tomorrow morning when I call in and make a fuss.
I mean, honestly.
A month and a half for a $575 shipment that obviously has not been found and not a word?Ppull yourself together Warner Brothers.
Monetary Loss: $575.